local
Soccer fans' World Cup tickets vanish due to StubHub app glitch
By Karina Nova at ABC7 News (KGO-TV, ABC)
· June 26, 2026
· 1 min read
The couple bought $1,600 seats through StubHub in March for the Sweden-Japan World Cup match. Two days before their flight, they received a text message stating their tickets were no longer available. Here's how 7 On Your Side helped.
Key takeaway Two days before their flight, they received a text message stating their tickets were no longer available.
Why this matters in The San Francisco
For San Francisco soccer fans, the World Cup is a major event, with many traveling internationally to attend matches. The recent StubHub app glitch that caused a couple's tickets to vanish just days before their flight is a stark reminder of the risks associated with online ticket purchases. As the city's thriving tech industry continues to shape the way people buy and sell tickets, incidents like this one raise concerns about consumer protection and the reliability of digital marketplaces. San Francisco residents who rely on platforms like StubHub to access events may want to take extra precautions, such as verifying ticket availability and seeking assistance from consumer advocacy groups like 7 On Your Side, to avoid similar last-minute disappointments. The city's proximity to Silicon Valley also underscores the need for local tech companies to prioritize transparency and accountability in their services.
About this story
Original reporting by ABC7 News (KGO-TV, ABC) . The San Francisco surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit ABC7 News (KGO-TV, ABC) . Have a tip or correction? Contact our newsroom .
Category: local ·
Published: June 26, 2026 ·
Source: ABC7 News (KGO-TV, ABC) ·
Reading time: 1 min
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Frequently asked about this story
What is this story about? The couple bought $1,600 seats through StubHub in March for the Sweden-Japan World Cup match. Two days before their flight, they received a text message stating their tickets were no longer available. Here's how 7 On Your Side helped.
When was this published? This article was first published on June 26, 2026 by ABC7 News (KGO-TV, ABC) and curated for The San Francisco readers.
Who reported this story? This story was reported by Karina Nova at ABC7 News (KGO-TV, ABC). To learn more about how The San Francisco selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more local coverage from The San Francisco, or browse our daily briefing and topic hubs .
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