Customers are reacting to a proposal by PG&E. The utility company is seeking to increase natural gas rates. This move is intended to compensate shareholders.

A significant amount of money is involved in this plan. The company claims that its efforts to keep costs low have benefited ratepayers. PG&E says it was able to purchase gas at favorable prices.

Further information about this proposal can be found through NBC Bay Area. The company's statement provides more context about the rules governing these savings and incentives.