A city's use of OpenGov software has been assessed differently by a deputy and city data. The deputy stated that the software was exceeding goals, while city data presented a contrasting view.

Proponents of a permit overhaul have acknowledged that there have been delays. Despite these delays, they believe the new system is a significant improvement over the old one. They describe it as being miles better.

Further information on the permit overhaul and the use of OpenGov software is available from the source. Details on the specifics of the delays and the improvements made by the new system can be found there.